Frequently asked.
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Orders and delivery
Orders and delivery
- 3 business days nationwide. I hand-pack every order and dispatch from Thailand Post in Lamai, Koh Samui. Most orders leave the same or next working day.
- On request. I can arrange shipping to Malaysia, Vietnam, Cambodia, and the Philippines. Message on WhatsApp with your country and SKU for a quote.
- Yes. Every parcel gets a Thailand Post tracking number sent by email once shipped.
- 7-day no-questions-asked returns on unused gear in original packaging. Full refund, shipped back on us within Thailand. Items that have been in the water, rubbers that have been fitted, and custom setups are non-returnable once used.
How fast do you ship in Thailand? +
Do you ship outside Thailand? +
Can I track my order? +
Do you offer returns? +
Warranty
Warranty
- Rob Allen spearguns carry a Limited Lifetime Warranty on the gun body (barrel, handle, trigger mechanism, muzzle), conditional on registering the gun within 30 days of purchase — the barrel, handle, trigger mechanism, and muzzle. Consumables wear with use and sit outside warranty: rubbers, shooting line, and shafts. That scope is standard across the speargun industry. Other product categories (reels, fins, masks, wetsuits) carry shorter warranties that vary by item — ask on the PDP or WhatsApp.
- Only if that seller was an authorised Rob Allen distributor. In Thailand that’s us. Grey-market spearguns purchased through unofficial channels have no invoice on file with the factory and no real warranty path if they fail.
- Email a photo of the issue and your order reference. If it is covered I arrange pickup, inspection, and replacement or repair through the factory. Warranty covers the speargun itself — consumables (rubbers, shooting line, shafts) wear with use and are excluded, same as the rest of the industry.
What does the Limited Lifetime Warranty cover? +
Does the warranty work if I bought from another seller? +
How do I claim warranty? +
Gear and sizing
Gear and sizing
- For Thai reefs, an 80 to 100cm Snapper or Scorpia is the right starting point. For bluewater go 110 to 130cm Tuna rail or a carbon roller. Run the speargun size selector for a tailored recommendation.
- Stock Rob Allen guns ship with 14mm rubbers (Snapper) or 16mm (Tuna rail). Power-users stack or upsize for deeper water and larger fish.
- Yes within the same diameter. 7mm spears fit the Snapper range, 7.5mm fit the Tuna rail and heavier setups. Length should match your gun length plus about 40cm.
Which speargun should I buy first? +
What rubber thickness is standard? +
Are spears interchangeable across guns? +
Legality
Legality
- Yes, in open waters with legal species and outside marine parks. Read the full legality and marine parks guide for the specifics.
- No. All spearfishing inside designated marine parks is prohibited under the National Parks Act. See our marine parks guide for the specific boundaries and seasonal closures.
Is spearfishing legal in Thailand? +
Can I spearfish in national marine parks? +
About the shop
About the shop
- Yes. Rob Allen operates on single-distributor-per-country exclusivity. Verify on the Rob Allen dealer locator or ask me for a copy of the dealer confirmation email.
- Those platforms routinely suspend spearfishing listings. We maintain supplementary listings there for discovery, but the canonical source of truth is always this site.